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Privacy Policy


We at Conlin Travel, Inc. provide this Privacy Policy to explain our practices regarding the collection, use, and disclosure of information we receive through our Services. This Privacy Policy is incorporated by reference into the Conlin Travel Terms of Service (the “Terms”). The terms “Conlin Travel,” “we,” and “us” include Conlin Travel, Inc. and our affiliates and subsidiaries.

This Privacy Policy explains our online and offline information practices, the kinds of information we may collect, how we intend to use and share that information, and how you can opt out of a use or correct or change such information. Also, please note that, unless we define a term in this Privacy Policy, all capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Service. Therefore, please be sure you have read and understand our Terms of Service.


This Privacy Policy applies to Personal Information that is Processed by Conlin Travel, Inc. in the course of business, including on Conlin Travel websites (each a “Site”), mobile applications, event registration sites, and other online or offline offerings (together with any and all future online and offline offerings operated by or on behalf of Conlin Travel, the “Services”). This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services. All individuals whose responsibilities include the Processing of Personal Information on behalf of Conlin Travel, Inc. are expected to protect that data by adherence to this Privacy Policy. This Privacy Policy is intended to meet requirements globally, including those in North America, Europe, APAC, and other jurisdictions. The primary third parties accessing your information through Conlin Travel are Sabre and Concur SAP. Pursuant to the agency’s policies, Sabre and Concur SAP will not sell or give the personal information individuals provide through the use of any Sabre or Concur SAP product or service to any unaffiliated party other than those involved in providing the requested transportation or Services without the individual’s permission, except when required by law or when data is requested by government or law enforcement authorities or in the unlikely event of a sale of the business or transfer of assets.

Other third parties that access your information include but are not limited to airlines, hotels, car rental agencies, and tour operators. Conlin Travel, Inc. cannot guarantee the privacy of information you provide to those sites. Conlin Travel employees who have access to customer information have signed confidentiality agreements for data made available to them during their course of employment at Conlin Travel, Inc.

Transparency Notice –Personal Information We Collect and How We Use It

Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (including your Travel Profile), provide support for our Services and to enable you to easily navigate our Services. The types of Personal Information we may collect (directly from you or from Third-Party sources) and our privacy practices depend on the nature of the relationship you have with Conlin Travel, Inc. and the requirements of applicable law. Some of the ways that Conlin Travel, Inc. may collect Personal Information include:

We collect only information relevant for the purposes of completing reservations, fulfillment of requested Services and providing support. Below are the ways we collect Personal Information and how we use it.

Types of Personal Information We Collect

Conlin Travel collects Personal Information regarding current and prospective clients, customers, users, visitors and guests. (collectively “Individuals”).

Information You Provide Directly to Us. When you use the Services or engage in certain activities, such as creating a profile to secure travel reservations, registering for an event, responding to surveys, requesting Services or information, we may ask you to provide some or all of the following types of information:

How Conlin Travel, Inc. Uses Your Information

We acquire, hold, use, and Process Personal Information about Individuals for a variety of business purposes, including:

To Provide Products, Services, or Information Requested. Conlin Travel may use information about you to fulfill requests for Services, provide information, and technical support, including to:

Administrative Purposes. Conlin Travel, Inc. may use Personal Information about you for its administrative purposes, including to:

Marketing Conlin Travel, Inc. Products and Services. Conlin Travel, Inc. may use Personal Information to provide you with materials through our Customer Relationship Management tools about industry information, industry announcements, Conlin Travel, Inc. announcements, products, and Services that may be of interest. Conlin Travel, Inc. may provide you with these materials by phone, postal mail, facsimile, or email, as permitted by applicable law.

Research and Development. We may share aggregated information and non-identifying information with third parties for industry research and analysis, demographic profiling and other similar purposes.

Cookies, Pixel Tags/Web Beacons and Analytics Information

We, as well as Third Parties that provide content or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. We use Technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a “device”) that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools, and to recognize you across devices.

Our uses of such Technologies fall into the following general categories:

If you would like to opt out of the Technologies we employ on our sites, services, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits.

Third-party websites, Social Media platforms, and Software Development Kits

The Site may contain links to other websites and other websites may reference or link to our Site or other Services. These other domains and websites are not controlled by us, and Conlin Travel, Inc. does not endorse or make any representations about Third-Party websites or social media platforms. We encourage our users to read the privacy policies of each and every website and application with which they interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

Third-Party Payment Processing

When you make purchases through the Services, we process your payments through a Third-Party application. The Third-Party application may collect certain financial information from you to process a payment on behalf of Conlin Travel, Inc., including your name, email address, address and other billing information.

Onward Transfer – Conlin Travel, Inc. May Disclose Your Information

Information We Share
We may share your information as described in this Privacy Policy (e.g., with our Third-Party service providers; to comply with legal obligations; to protect and defend our rights and property) or with your permission.

In addition, from time to time, server logs may be reviewed for security purposes – e.g., to detect unauthorized activity on the Services. In such cases, server log data containing IP addresses may be shared with law enforcement bodies in order that they may identify users in connection with their investigation of the unauthorized activities.

Data Transfers
All Personal Information collected via or by Conlin Travel, Inc. may be stored anywhere in the world, including but not limited to, the United States, the European Union, in the cloud, on our servers, and on the servers of our service providers. Your Personal Information may be accessible to law enforcement or other authorities pursuant to a lawful request. By providing information to Conlin Travel, Inc. you consent to the storage of your Personal Information in these locations.


We offer you choices regarding the collection, use and sharing of your Personal Information, and we’ll respect the choices you make. Please note that if you decide not to provide us with the Personal Information that we request, we may not be able to fulfill Services. You have the right to opt out of certain uses and disclosures of your Personal Information. Where you have consented to Conlin Travel, Inc. Processing of your Personal Information or Sensitive Personal Information, you may withdraw that consent at any time and opt out of further Processing by contacting eservices@conlintravel.com. Even if you opt out, we may still collect and use non-Personal Information regarding your activities on our Sites and/or information from the advertisements on Third-Party websites for non-interest based purposes.

Email and Telephone Communications
If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. We will process your request within a reasonable time after receipt. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding Conlin Travel, Inc. and our Services and you will not be able to opt out of those communications (e.g., communications regarding updates to our Terms or this Privacy Policy).

We maintain telephone “do-not-call” and “do-not-mail” lists as mandated by law. We process requests to be placed on do-not-mail, do-not-phone and do-not-contact lists within 60 days after receipt, or such shorter time as may be required by law.

Rights of Access, Rectification, Erasure, and Restriction
You may inquire as to whether Conlin Travel, Inc. is Processing Personal Information about you, request access to Personal Information, and ask that we correct, amend or delete your Personal Information where it is inaccurate. Where otherwise permitted by applicable law, you may send an email to eservices@conlintravel.com or use any of the methods set out in this Privacy Policy to request access to, receive, seek rectification, or request erasure of Personal Information held about you by Conlin Travel, Inc. Please include your full name, email address associated with your Account, and a detailed description of your data request. Such requests will be processed in line with local laws.

Data Retention
Conlin Travel, Inc. retains the Personal Information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Security of Your Information
We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your PII) from unauthorized access, use, or disclosure. When you enter sensitive information on our forms, we encrypt this data using SSL or other technologies. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.

By using the Site or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Site or sending an e-mail to you. You may have a legal right to receive this notice in writing.

International Users
By using our Services, Conlin Travel, Inc. will transfer data to the United States. By choosing to visit the Site, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of Michigan, United States and the adjudication of any disputes arising in connection with Conlin Travel, Inc. or the Site will be in accordance with the Terms.

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and to Processing of your data globally. By providing your Personal Information, you consent to any transfer and Processing in accordance with this Policy.

Redress/Compliance and Accountability
If you have any questions about our privacy practices or this Privacy Policy, please contact Conlin Travel, Inc. by email at eservices@conlintravel.com. We will address your concerns and attempt to resolve any privacy issues in a timely manner.

Other Rights and Important Information

Changes To Our Privacy Policy and Practices
This Privacy Policy may change from time to time. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you use the Services after the updated Privacy Policy is posted on the Services. If at any point you do not agree to any portion of the Privacy Policy then in effect, you must immediately stop using the Services.

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